Privacy Policy (Australia)

Last updated: 21 August 2025

Scrapping Outback (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

  • Identity & contact: name, email, phone, billing/shipping addresses

  • Order & payment info: products purchased, order history, transaction IDs (payment card details are handled by our payment gateways—not stored by us)

  • Account details: username, password (encrypted)

  • Device & usage data: IP address, browser, pages viewed, referring URLs

  • Marketing preferences: newsletter opt-ins, survey responses

How we collect

Directly from you (checkout, account, contact forms), automatically via cookies and analytics, and from third parties such as payment providers and shipping carriers.

Why we collect

To process and deliver orders, provide customer support, personalise your experience, run our store and website, prevent fraud, comply with legal obligations, and—if you opt in—send marketing.

Cookies & analytics

We use cookies for essential site functionality (e.g., cart, checkout) and analytics to improve performance. You can manage cookies via your browser. Blocking essential cookies may affect site features.

Marketing

We send marketing emails only if you opt in. You can unsubscribe at any time using the link in our emails or by contacting us.

Disclosure to third parties

We share necessary information with service providers who help us run the store—e.g., payment gateways, couriers, email service providers, web hosting, analytics. Some providers may be located overseas (e.g., the US or EU). We take reasonable steps to ensure they protect your information.

Data security & retention

We take reasonable technical and organisational measures to protect your information. We keep personal information only as long as needed for the purposes described or as required by law.

Access & correction

You can access or correct your personal information via My Account or by contacting us. We’ll respond within a reasonable timeframe.

Children

Our website is not directed to children under 13. If you believe a child has provided personal information, please contact us to delete it.

Your rights

Under the APPs, you may request access to, or correction of, your personal information. If you believe we’ve breached the APPs, contact us (details below). We’ll investigate and respond. You may also contact the OAIC (oaic.gov.au).

Contact

Privacy Officer
Scrapping Outback
Email: support@scrappingoutback.com

We may update this policy from time to time. The latest version will always be on this page.